Terms
A request begins a review, not a confirmed pickup.
Service scope, timing and price require confirmation after the submitted load and access details are reviewed.
Estimate requests
A submitted form does not confirm a pickup, price or arrival time. The load and access must still be reviewed.
Scope changes
Added items, different material or changed access can require another decision before work continues.
Unsupported material
Hazardous, biological, medical, chemical, liquid or unidentified material is not accepted through the ordinary request flow.